For the purpose of this policy, malpractice is defined as deliberate corrupt, illegal or unethical professional behaviour or neglect of professional duties which adversely affects the integrity of a qualification and results in not complying with the regulatory requirements for the delivery of the qualifications.

For the purpose of this policy, maladministration is defined as ineffective management, lack of care, poor judgement, dishonesty, neglect, inattention and or incompetence. The behaviour may be unintentional but it adversely affects the integrity of a qualification or award of credit and results in not complying with the regulatory requirements for the delivery of the qualifications. Malpractice and maladministration may be perpetrated by learners, centre staff or anyone else involved in the delivery of the qualification. Allegations of malpractice will be investigated in a fair, reasonable and legal manner, ensuring that all relevant evidence is considered without bias.

Malpractice and maladministration compromise, or could compromise:

• The inegrity of a regulated qualification;
• The validity of a resul ot certification;
• The reputation and credibility of CPCAB;
• The qualification or the wider qualification community.

Examples of malpractice and maladministration include, but are not limited to:

• failure to follow Global Therapy Trainings’ policies and procedures
• incorrect action or failure to take any required action
• failure to provide information or providing false information;
• inadequate record-keeping;
• failure to investigate or deal with an identified issue within required timescales;
• denial of access to resources
• misleading or inaccurate statements relating to qualifications
• fraudulent claim for certificates
• plagiarism of any nature by learners, including teh use of AI
• collusion
• tampering of results or forgery of evidence
• bias/prejudice in assessment
• abuse of AIV status

Malpractice may be identified by Global Therapy Training as a result of quality assurance monitoring, complaints from learners or center staff, CPCAB staff, or any other credible source.

In all cases of alleged, suspected or actual malpractice:

The Course Leader and Internal Quality Assurer must be informed immediately. The Internal Quality Assurer must inform CPCAB of the circumstances.

The Internal Quality Assurer will consider the circumstances, gather key evidence and produce a written report with conclusions about whether any irregularities occurred within 30 days.

All records relating to alleged, suspected or actual malpractice must be made available. The Internal Quality Assurer is responsible for the storing of information appropriately to avoid any breach of confidentiality.

All written records and documents relating to the incident will be kept securely for an appropriate period of time to allow for subsequent appeals and / or legal challenge.

The final written report will be submitted to CPCAB for deliberation. Where learner malpractice is alleged, suspected or observed: Where necessary, advice will be sought from CPCAB staff.

Where center staff malpractice is alleged, suspected or observed: Where necessary, advice will be sought from CPCAB staff Sanctions will be imposed according to the severity of the incident and following consultation with the CEO.

Where appropriate, staff will be required to attend additional training and development. This policy is reviewed annually.