PRIVACY NOTICE FOR TRAINING CONTACTS

In the UK, data protection is governed by the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. In accordance with the General Data Protection Regulation (GDPR), Global Therapy Training has implemented this privacy notice to inform our training contacts of the types of data we process about you. We also include within this notice the reasons for processing your data, the lawful basis that permits us to process it, how long we keep your data for and your rights regarding your data. This notice applies to people who are currently on our database of training contacts.

Under GDPR, all personal data obtained and held by us must be processed according to a set of core principles. In accordance with these principles, we will ensure that:

• processing is fair, lawful and transparent
• data is collected for specific, explicit, and legitimate purposes
• data collected is adequate, relevant and limited to what is necessary for the purposes of processing data is kept accurate and up to date.
• Data which is found to be inaccurate will be rectified or erased without delay
• data is not kept for longer than is necessary for its given purpose
• data is processed in a manner that ensures appropriate security of personal data including protection against unauthorised or unlawful processing, accidental loss, destruction or damage by using appropriate technical or organisation measures
• we comply with the relevant GDPR procedures for international transferring of personal data.

TYPES OF DATA HELD

Global Therapy Training keeps certain data on people who have attended courses, workshops or have expressed an interest in courses, workshops, taster sessions in order to carry out effective and efficient processes. We hold the data within our computer system. Specifically, we hold the following types of data:

• personal details such as name, address, email, phone numbers
• nature of interest
• other relevant information

COLLECTING YOUR DATA

You provide several pieces of data via email, telephone and via end of course evaluation forms when expressing an interest in training courses and events.

LAWFUL BASIS FOR PROCESSING

The law on data protection allows us to process your data for certain reasons only. In the main, we process your data in order to provide you with relevant and appropriate information on our courses. The information below categorises the types of data processing we undertake and the lawful basis we rely on.

SPECIAL CATEGORIES OF DATA

Special categories of data are data maybe collated about you if you attend a course. Under the definition such types of data can include:

• age
• gender
• sexual orientation
• race
• ethnic origin
• religion

We carry out processing activities using special category data:

• for the purposes of equal opportunities monitoring
• to determine reasonable adjustments

Most commonly, we will process special categories of data when the following applies:

• you have given explicit consent to the processing

FAILURE TO PROVIDE DATA

Your failure to provide Global Therapy Training with data may mean that we are unable to maintain contact with you and advise you of future training opportunities.

CRIMINAL CONVICTION DATA

We will only collect criminal conviction data where it is appropriate. We do not collate any criminal conviction data on our training contacts.

WHO WE SHARE YOUR DATA WITH

Employees within our company who have responsibility for training and the administration of that training will have access to your data. All employees with such responsibility have been trained in ensuring data is processing in line with GDPR. When enrolling on a CPCAB course with GTT some of the information you supply will be used by CPCAB (the awarding organisation associated with your course) in carrying out its functions when verifying your Unique Learner Number and uploading your achievement data (if any) to your Personal Learning Record. We will not share your personal details with any other person or organisation without your knowledge and permission and unless there is a legal requirement, if there is a child or safeguarding issue, or a perceived risk of harm. A breach of confidentiality is when a person shares information with another in circumstances where it is reasonable to expect that the information will be kept confidential.

PROTECTING YOUR DATA

We are aware of the requirement to ensure your data is protected against accidental loss or disclosure, destruction and abuse. We have implemented processes to guard against such. All of your data is kept on our computer system which is fully password protected. Whilst we endeavour to keep our systems and communications protected against viruses and other harmful effects, we cannot bear responsibility for all communications being virus-free.

RETENTION PERIODS

We only keep your data for as long as we need it. We will check in with you at regular intervals to see if you still wish to be on our database. If you, at any time, wish to be removed from the database please let us know.

AUTOMATED DECISION MAKING

Automated decision-making means making decision about you using no human involvement e.g. using computerised filtering equipment. No decision will be made about you on the basis of automated decision making.

YOUR RIGHTS

You have the following rights in relation to the personal data we hold on you:

• the right to be informed about the data we hold on you and what we do with it;
• the right of access to the data we hold on you. More information on this can be found in our separate policy on Subject Access Requests (Appendix 4a);
• the right for any inaccuracies in the data we hold on you, however they come to light, to be corrected. This is also known as ‘rectification’;
• the right to have data deleted in certain circumstances. This is also known as ‘erasure’;
• the right to restrict the processing of the data;
• the right to transfer the data we hold on you to another party. This is also known as ‘portability’;
• the right to object to the inclusion of any information;
• the right to regulate any automated decision-making and profiling of personal data.

If you would like to see the information we hold about you, or would like to correct, update or delete any records please email us at info@globaltherapytraining.onmicrosoft.com If you have any concerns about our use of your data, please contact us at info@globaltherapytraining.onmicrosoft.com (appendix 4a). We will do our utmost to resolve any concerns you have, but if these are not resolved to your satisfaction, you may choose to contact the ICO. More information can be found on each of these rights on the ICO website.

CONSENT

Where you have provided consent to our use of your data, you also have the right to withdraw that consent at any time. This means that we will stop processing your data.

MAKING A COMPLAINT

If you think your data rights have been breached, you are able to raise a complaint with the ICO. You can contact the ICO at Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF or by telephone on 0303 123 1113 (local rate) or 01625 545 745.